Call us. We remotely access your system over our High-speed Support Servers.

We can "go to" any screen and see the exact same screen the caller is talking about.

9 times out of 10, someone's just not pushing the right button. But that's O.K !
Support is Support. We see the same live Touch Screen the caller is talking about.

 

We can even make program changes on the spot.
No waiting for CD's to be sent or for someone to show up.